1. Introduction
This Website www.goldenspacetech.com (Website), is owned by Golden Space Technologies Limited (GST). GST provides efficient messaging solutions for enterprise clients and aggregators. We help our clients digitise their communications and deliver customised messages worldwide. With our extensive reach, we offer a high delivery rate on your personalised SMS in a timely and cost-effective manner with low latency.
This Privacy Notice (Notice) informs you about our privacy and data protection practice in using your personal data that We obtain from this Website. Your personal data are information relating to you that can be used to directly or indirectly identify you. For the purpose of the personal data obtained on this Website, we are a data controller.
2. What data do we process?
We collect personal data through this Website, and they are as follows:
- Identity data such as your name
- Contact data such as your email address
- Usage data such as the date and time of your visit to our Website
3. How do we collect the data?
- When you provide your personal data to by contacting us through our Website.
- When you visit our Website and we collect technical or usage data through server logs
4. Lawful basis for processing your personal data
By law, we can only process your data on at least one of the lawful bases stipulated by the law. Therefore, failure to process personal data on at least one of the lawful bases renders personal data processing unlawful.
We process your personal data on the following lawful bases:
- Legitimate interest: Processing your personal data is necessary for our legitimate interests or the legitimate interests of a third party, provided the legitimate interest outweighs your rights and interests.
- Contract: Processing is necessary to fulfil the terms of your contract with us or necessary because you have asked us to take specific steps before the contract.
- Consent: When you give a clear indication of your wishes for us to process your personal data.
- Legal obligation: When processing your data is necessary to comply with a legal or regulatory obligation we are subject to.
5. Cookies
Cookies are small text files that websites place on your device to identify your device when you revisit. We do not use any cookies on this Website.
6. Purpose and legal basis for processing your personal data
We will use the personal data we obtain from this Website for the following purposes:
- To render our services to you.
Legal bases: contract, legitimate interest.
- To send marketing communications to you
Legal bases: consent, legitimate interest.
- To respond to you when you contact us via our Website
Legal bases: contract, legitimate interest.
- To keep your data secure
Legal bases: legitimate interest.
- For statistical purposes such as tracking the number of visits to our Website, the most visited web page and the like.
Legal bases: legitimate interest
We may process your personal data outside of the listed purpose. However, we will make sure that the new purpose is compatible with the initial purpose. In all cases, we will inform you.
7. Data security
We will keep your personal data safe and secure using appropriate technical and organisational measures such as encryption, firewalls . . .
8. What are my rights?
While we process your personal data, the law gives you certain rights which you can exercise. These rights are not absolute, they are granted based on certain circumstances. To exercise ay of these rights, please, reach our Data Protection Officer (DPO) at dpo@goldenspacetech.com
- Right of access: you have a right to confirm if we process your personal data. And where we do, you have a right to access the personal data and obtain other information about such processing.
- Right to rectification: you have a right to amend your personal data that we process if it is inaccurate or incomplete.
- Right to erasure: you have a right to ask us to delete your personal data in our custody.
- Right to withdraw consent: where the legal basis for processing your data for a purpose, is consent, you can withdraw that consent at any time. When you do, we will stop processing your data for that particular purpose. When we send marketing messages to you, you can withdraw consent by clicking the “unsubscribe” link at the bottom of the message.
- Right to restrict processing: you can restrict our processing of your personal data if inaccurate, the processing is unlawful and your request for erasure is opposed or when we no longer need your data for the purpose of processing but you require them for the establishment, exercise or defence of legal claims.
- Right to data portability: you can ask us to transmit your personal data to another data controller in a structured, commonly used, and machine-readable format. You can exercise this right if your data is processed based on consent or contract and where the processing is done by automated means.
- Right not to be subject to automated processing: you have a right not to be subject to solely automated decision making if the processing will produce a legal effect or a similarly significant effect on you.
- Right to object to processing: you can object to processing your personal data if we process based on legitimate interest.
- Right to lodge complaint with the supervisory authority: if you have any complaint about processing your personal data, you can reach the supervisory authority, the National Information Technology Development Agency (NITDA) via email dpo@nitda.org.ng.
9. Transfer of Personal Data
We will keep your personal data safe and secure using appropriate technical and organisational measures such as encryption, firewalls . . .
- Google: we use Google fonts on our Website. As such, Google may have access to your personal data. Read Google’s privacy notice here.
10. International transfer of Personal Data
We sometimes transfer your personal data outside Nigeria. We assure you that we only share your personal data with countries that are on the whitelist created by the National Information Technology Development Agency (NITDA).
However, where we need to transfer your personal data to third countries not included in the whitelist, we will do so only on the following grounds:
- You give your consent;
- For the performance of a contract between us and you or implementation of pre-contractual measures taken at your request;
- To conclude a contract between us and the third party in your interest;
- Reason of public interest;
- To establish, exercise or defend legal claims;
- To protect your vital interests or other persons, where the Data Subject is physically or legally incapable of giving consent.
11. Data retention
We will not keep your personal data forever. To determine the retention period, we consider the amount, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. For more information about our data retention policy, please send an email to our DPO at dpo@goldenspacetech.com
12. Complaints
If you have any complaint or reservations about this privacy notice or our use of your personal data, you can reach our DPO at dpo@goldenspacetech.com.
13. Privacy notice update
We have a right to update this privacy notice at intervals. We will always put the date of last update in the notice so that you may know if we have updated it after your last visit.